Privacy Policy

Privacy Policy of HarberTec Pty Ltd

Effective Date: 30 March, 2021

At HarberTec Pty Ltd ("we," "us," or "our"), we are committed to protecting the privacy of our customers, suppliers, employees, and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with applicable laws and regulations, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect

We may collect and process the following types of personal information:

• Personal Identifiable Information (PII):
  • Name
  • Contact information (email address, phone number, postal address)
  • Billing and payment details
  • Identification documentation (e.g., driver's license, passport)
• Business Information:
  • Company name
  • Position within the company
  • Business contact details
• Technical Information:
  • IP address
  • Browser type
  • Device identifiers
  • Website usage data (via cookies and similar technologies)
• Other Information:
  • Any other personal data voluntarily provided to us during our business relationship (e.g., product inquiries, customer service requests).

2. How We Collect Your Information

We may collect your personal information in several ways, including:

• Directly from you when you engage with us (e.g., through our website, emails, phone      calls, or at trade shows)
• Automatically when you visit our website (e.g., through cookies or web analytics tools)
• From third-party sources such as business partners, contractors, and publicly available databases

3. How We Use Your Information

We use the information collected for the following purposes:

• Business Operations:
  • To fulfil and process your orders
  • To deliver products and services
  • To respond to inquiries and provide customer support
  • To manage business accounts and contracts
• Marketing and Communication:
  • To send promotional materials, newsletters, and updates about our products and services
  • To inform you of special offers, promotions, or events relevant to your business
• Website and IT Functionality:
  • To improve our website functionality, user experience, and security
  • To analyze trends and measure the effectiveness of our marketing efforts
• Compliance and Legal Obligations:
  • To comply with applicable laws, regulations, and industry standards
  • To prevent and detect fraud, breaches of security, and other misconduct

4. Sharing of Information

We do not sell or rent your personal information. However, we may share your data with the following entities:

• Service Providers:
  • Third-party vendors and contractors who assist us with business operations, such as shipping, payment processing, or IT support, may have access to personal information to provide these services.
• Business Partners:
  • We may share information with trusted business partners who work with us to provide products or services to you.
• Legal and Regulatory Authorities:
  • If required by law or in response to legal requests, we may disclose your information to government bodies, regulators, or law enforcement agencies.

5. Data Security

We implement and maintain appropriate technical and organizational security measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption of sensitive data
• Firewalls and secure network protocols
• Restricted access controls for sensitive data
• Regular data security audits and employee training

6. International Data Transfers

HarberTec Pty Ltd may transfer personal information to recipients located in countries outside of Australia. Where such transfers occur, we will protect your data by taking reasonable steps to ensure that the recipient complies with privacy laws equivalent to Australian standards.

7. Your Rights

You have certain rights concerning your personal information, including:

• Access and Correction: You may request access to or correction of your personal information at any time.
• Opt-Out of Marketing Communications: You can opt out of receiving marketing communications from us by using the unsubscribe link in our emails or by contacting us directly.
• Withdraw Consent: Where we rely on your consent to process your personal information, you may withdraw that consent at any time.

To exercise any of these rights, don't hesitate to get in touch with us at bryce@harbertec.com.au.

8. Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to enhance user experience and gather analytics data. You can control the use of cookies through your browser settings. For more information, please see our Cookie Policy.

9. Retention of Data

We will retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, or as otherwise required by law.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on our website, and where appropriate, notified to you by email. Please review this policy periodically to stay informed about how we are protecting your data.

11. Contact Information

If you have any questions, concerns, or complaints regarding our Privacy Policy or our handling of your personal information, please contact us:

• Email:      bryce@harbertec.com.au
• Phone:      0490174512

HarberTec is committed to respecting your privacy and safeguarding your personal data. Thank you for trusting us with your information.